QTSP degraded performance [ TEST systems ]

Incident Report for IDnow GmbH

Resolved

This incident has been resolved.

Posted Oct 27, 2026 - 15:31 CET

Investigating

We are currently experiencing a performance degradation on our TEST system and are actively investigating the issue.
Our team is working to identify the root cause and implement a solution.
Customers using eSign with IDnow QTSP are affected.

Posted Oct 26, 2026 - 15:18 CET

This incident affected: Test Systems (AutoIdent QES, eSign, InstantSign, eSign Wallet).